Shipping Profiles

Shipping profiles help you charge accurate shipping rates.

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Shipping profiles help you charge accurate shipping rates. You can use shipping profiles to set shipping rates for specific products and charge different amounts based on where you’re shipping your products to. You can add products that should share shipping rates to a shipping profile, and then set up shipping zones and rates for each location.

You can save time adding shipping prices to products in your shop by creating shipping profiles. With saved shipping profiles, you can update multiple listings quickly with similar shipping costs. If you make a change to a profile, all of your listings connected to that profile will be updated as well.


Understand which shipping profile settings to use

Shipping profiles allow you to customize your shipping settings to suit your business needs. This means that you can have different shipping rates for specific products and locations.

Your business needs can help you to define which and how many shipping profiles you need to have:

The following diagram shows the shipping settings for a shop that uses a custom shipping profile for two specific products, and a general shipping profile for the rest of its products. Each shipping profile has different shipping zones and rates for the locations that it includes.

For example, if you sell a few products that are fragile and need more expensive shipping options, then you can create a custom shipping profile for these fragile products and charge different shipping rates than the rest of your products.


General Shipping Profile

You can use your general profile to create the default settings for your shipping. If a product isn’t in a custom profile, then it uses the general shipping rates in your general shipping profile.

You can set your general profile by creating shipping zones and adding shipping rates to them. Before you set up your general profile, review combined rates at checkout and how to name your rates.


Create a Custom Shipping Profile

Before you create a shipping profile, make sure that you understand how to make shipping zones and shipping rates.

A product can belong to only one shipping profile at a time. If you add a product to a second shipping profile, then it is removed from the first profile.

Steps:

1. From your Happeno account, go to Postage > Postage Setup.


2. In Custom shipping rates for products, click Create new profile.


3. Enter a name for the profile.


4. In the Products section, click add products to select the products for the shipping profile.


5. For each shipping zone that you want in your shipping profile, complete the following steps:
6. In Shipping to section, click Create shipping zone.


7. Name the shipping zone.


8. Enter delivery time to this zone.


9. Select the countries or regions that are part of the zone, and then click Done.


10. For each shipping rate you want in the zone, click Add rate, choose the rate’s details, and then click Done.


Combined rates at checkout

If you decide to create multiple shipping profiles, then some orders might contain products from different profiles or locations. When this happens, the separate shipping rates for each product are added together. This provides the customer with a single shipping rate at checkout.

Price-based shipping rates and weight-based shipping rates are combined differently. When combining price-based shipping rates, Happeno combines rates that apply to the total price of the cart. When combining weight-based shipping rates, Happeno combines rates that apply to the weights of the individual products.

Combined rates for products in different profiles

For example, suppose that you had a shipping profile for a dog bed that charges $3 shipping worldwide and a shipping profile for dog food that charges $5 shipping worldwide. If a customer orders both the dog bed and dog food, then the customer would see a shipping rate of $8 in their checkout.

$3

Dog Bed Shipping Profile
Worldwide Shipping

$5

Dog Food Shipping Profile
Worldwide Shipping

$8

Combined Shipping Rate
$3 (Dog bed)
+

$5 (Dog food)
=
$8 total shipping.


Naming your shipping rates

Shipping rates with the same name are added together and shown to your customer at checkout, even those in different shipping profiles. If your rates have different names, then the cheapest options are added together and shown to your customer at checkout with the name Shipping.

For example, suppose that you have two shipping profiles: one for dog beds and one for dog food. They each offer a standard mail service and an expedited mail service. If the standard and expedited mail services have the same name in both shipping profiles, then a customer who places an order with dog food and a dog bed sees both shipping options at checkout.

Dog bed shipping profileDog food shipping profileCombined shipping rates at checkout
Shipping ratesStandard shipping – Price: $3
Expedited shipping – Price: $9
Standard shipping – Price: $2
Expedited shipping – Price: $6
Standard shipping – Total cost: $5
Expedited shipping – Total cost: $15

If the rates are not named the same in both profiles, then only the cheapest options are added together and shown to the customer at checkout as Shipping.

Dog bed shipping profileDog food shipping profileCombined shipping rates at checkout
Shipping ratesStandard shipping – Price: $3
Expedited shipping – Price: $9
Basic shipping –
Price: $2
Very fast shipping – Price: $6
Shipping –
Total cost: $5
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